11 Feb 09 About

Hi there – I’m a late 20’s IT guy in Northern California. I’m self-taught and have worked in the business since I was 19 years old. After graduating high-school I moved from Florida to California to make it big in Silicon Valley. That was in early 2001…right in the beginning of the REALLY hard downturn of the dotcom boom. I ended up taking a decent job doing desktop support and refurbishing computers for a tech-related school (long story…) and eventually left there to work for a small local ISP. I worked there for about 3 months and realized “Hey-I could start a company just like this on my own and make way more money than I’m making here”…so I did.

I left the local ISP and started a competitor in the neighboring town. I still run that company and have learned a LOT over the handful of years I’ve been here. Looking back, I was really naive when it came to customers, business, expenses and …basically everything. At the same time-it’s been an awesome experience and I continue to learn new things on a daily basis – both about technology and people (the ‘people’ aspect is a whole other issue).

This blog is basically my place to brain-dump information about:

1. IT Tasks and some notes along the way so I can hopefully save someone else some time

2. Business ‘crossroads’ I’ve come to at various points in time

3. Customer interaction experiences….there will be many of these to talk about.

Hopefully I’ll be able to impart something constructive to the community at-large.  If nothing else, delivering on #3 in the list will be much-needed therapy for me.